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Terms & Conditions

Description of Service

Our Service enables users who reside outside of Ghana to purchase digital gift card codes from vendors in Ghana through the online retailer namely “Sendkards LLC”. These gift card codes can then be sent to recipients in Ghana through WhatsApp, Email or SMS Message. The recipients can then redeem the gift card codes at the vendors’ point to purchase goods worth the amount stated on the gift code

 

Payment Terms

Payments for gift card codes can be made through our online platform using a credit or debit card or any other stated mode of payment. All payments are processed unless otherwise else stated, through STRIPE and any currency conversion will be based on the current exchange rate at the time of purchase.

 

Gift Card Code Delivery

Gift card codes will be delivered to the email of the buyer and or recipient, provided at the time of purchase instantly after payment has been confirmed. In rare cases there may be delays in sending the codes, but please note to contact the service via the customer support number or email if there are any delays.

 

Redemption of Gift Card Codes

Gift card codes can be redeemed at any of the listed vendors’ point of sale in Ghana unless otherwise stated. Each gift card code can only be used once and can only be used towards the purchase of goods sold in the vendor’s point. The gift card codes do not have cash value and cannot be exchanged for cash.

Refunds and Cancellations

Gift card code purchases are non-refundable. If you have any issues with your gift card code or have not received your gift card code, please contact our customer support team as soon as possible.

Contact Information

If you have any questions or concerns regarding our Service or these Terms, please contact our customer support team at +1-302-316-3255 on WhatsApp or via mail at team@sendkards.com

Changes to Terms and Conditions

We reserve the right to update these Terms at any time without notice. Your continued use of the Service following any changes to these Terms will be deemed acceptance of those changes.

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